Find answers to common questions about our tournaments, registration, payments, and more.
01How do I register for a tournament?
Create an account on our platform, navigate to the 'Tournaments' page, select an active tournament, and click the 'Register' button. You may need to complete a Google Form or pay an entry fee depending on the specific event requirements.
02How can I pay the entry fee?
We currently accept payments via Bkash, Nagad, and Rocket. Detailed payment instructions are provided on each specific tournament's registration page.
03When will I receive the prize money?
Prize money is typically distributed within 24???48 hours after the tournament concludes. Winners will be contacted directly via email or phone for payment confirmation.
04Can I create and manage my own team?
Currently you can register with a custom team name. A dedicated Team Management feature is in development and will be available in the next platform update.
05What games do you host tournaments for?
We host tournaments for FreeFire, BGMI, COD Mobile, PUBG PC, Chess.com, and more. We're constantly expanding to include new popular titles based on community demand.
06How do I contact support during a live event?
Use the live Chat Support button at the bottom-right of your screen (login required) or visit our Contact Page. Our team is available 24/7 during events.
07Is there an age limit to participate?
Most tournaments are open to players 13 years and older. Some tournaments may have specific age requirements noted in the event description. Players under 18 may need parental consent.
08Can I sponsor or partner with Alchemist Gaming?
Absolutely! We welcome brand partnerships and sponsorships. Visit our Contact Page or our Partners Page for more information on collaboration opportunities.
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